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Quality Assurance
Quality assurance and quality control programs are periodically reviewed and maintained to ensure their continued effectiveness.
Quality is the ability of your product or service to satisfy your customers. Quality assurance is what you need to do to demonstrate that your product or service will satisfy your customers. A quality assurance system is the organisational structure, the processes and procedures necessary to ensure that the overall intentions and direction of an organisation regarding quality are met and that the quality of the product or service is assured.
Quality is an essential ingredient in building successful businesses and marketing. Not only do products and services need to be of high quality, but potential customers also need to have assurance that those products will be of high quality. Organisations that have developed an ISO 9001 quality assurance system have found it to be a vital part of their business strategy. Find a whole range of quality assurance resources online and begin improving your product, service and overall customer value proposition.